PeopleSoft Program Analyst
Company: Metric5
Location: Washington
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Location: Washington, DC /
Remote Position Description: Metric5 is looking for a motivated
PeopleSoft Program Analyst with strong Tier support and PeopleSoft
expertise. You will be working in Agile environment on a COTS
(PeopleSoft) product. As a PeopleSoft Program Analyst, you will
serve as the liaison between business users and technical teams,
ensuring efficient resolution of functional issues, accurate system
configuration, and high-quality user support across enterprise
application. Key Responsibilities Work with Tier-1 and SME teams to
analyze, troubleshoot, and resolve Tier-2 functional issues and
user inquiries related to PeopleSoft HRConnect Act as a bridge
between business stakeholders and technical teams to clarify
requirements and solutions Document functional requirements, issue
root causes, resolutions, and system changes Assist with system
testing, validation, and user acceptance testing (UAT) activities
Support end users through issue resolution, guidance, and
functional best practices Escalate complex or critical issues to
Functional Leads or Technical Leads as needed Ensure adherence to
organizational standards, documentation practices, and change
management processes Required Qualifications Minimum 2-5 years of
Tier support Minimum of 2 years experience with PeopleSoft HCM
Technical understanding to connect technical concepts to both
technical and non-technical audiences Proven ability to work
effectively with both business users and technical teams Experience
in issue tracking, testing coordination, and functional
documentation Experience in Agile teams Strong writing and
communication skills Working knowledge and documented experience
using requirements management tools such as JIRA and ClearQuest
Education: Bachelors degree Location: Remote/Washington, DC Years
of Experience: 2-5 years of relevant experience Clearance: Must be
a United States Citizen and able to obtain a security clearance for
this government position. About Metric5 Metric5 is a small business
with big company benefits. We have a passionate team of smart, fun-
caring professionals, and we are here for the long haul. Join our
growing team in a business where your contributions make an
enormous impact. Our organization offers a comprehensive employee
benefits package, continuous professional development, with a best
in class company culture that is enjoyable to work in and supports
the growth of each of our professionals. Our benefits include: -
Health & Dental Insurance with 100% of individual coverage paid for
by the company - Vision Insurance - Life & Short Term Disability
Insurance - 401K with company match (employees are immediately
vested) - Paid Vacation - 9 Paid Holidays per year (plus 2 paid
floating holidays) - Parental Leave - Employee Bonuses -
Professional Development Reimbursement Program - Tuition Assistance
Program Metric5 is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Keywords: Metric5, Aspen Hill , PeopleSoft Program Analyst, IT / Software / Systems , Washington, Maryland
