IT Product Owner
Company: Labcorp
Location: Washington
Posted on: July 3, 2025
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Job Description:
At Labcorp we believe in the power of science to change lives.
We are a leading global life sciences company that delivers answers
for crucial health questions because we know that knowledge has the
potential to make life better for all. Through our unparalleled
diagnostics and drug development capabilities, we provide insights
and accelerate discoveries that not only empower patients and
providers but help medical, biotech and pharmaceutical companies
transform ideas into innovations. Improving Health, Improving
Lives. Were seeking an experienced and passionate Product Owner to
join the Labcorp Patient product team. This person will contribute
to the evolution of the Labcorp patient experience and will lead
taking innovative features to market. They will think holistically
and demonstrate a passion for delivering a superior customer
experience balanced with driving operational efficiencies for
Labcorp in delivering our core services. The scope of the product
portfolio includes all patient facing applications such as web and
mobile apps and self-service kiosks. The Product Owner will be
responsible for designing the experience considering Voice of
Customer and internal business stakeholders, and leading market and
competitor experiences. They will synthesize all data points and
develop their proposal that aligns with the Patient product
strategy and best serves our customer while balancing Labcorp
operational needs. They will seek to significantly advance our
product. They will partner with the UX and engineering teams and
translate the design into user stories. They will follow Agile
principles and ceremonies in taking features to market. They will
be KPI minded understanding and driving specific outcomes, and
ensure all internal stakeholders are prepared to support the
product launch. This job requires a high-level understanding of
software development lifecycle, complex product management
processes including roadmap development, backlog grooming, new
feature design and development, software industry, project
management, and user experience design. If you are smart, highly
motivated, and detail oriented with a polished communication style,
this role at LabCorp presents a challenging and exciting next step
in your career. Job Responsibilities: Lead bringing roadmap
features to life by detailing the experience in the UX design,
customer experience flows and user stories. Effectively collaborate
with all stakeholders in the development of designs including
business stakeholders, UX, development, marketing. Engage in
frequent communication with business stakeholders to understand
problem statements and making recommendations. Be able to explain
gaps and technical concepts for an often nontechnical audience.
Understanding of patient journeys and ability to analyze and
identify opportunities based on metrics and voice of customer.
Conduct market research to inform the product design understanding
competitive features and opportunities to leap frog Labcorp’s
position. Ability to write and groom user stories targeted to
improve the user experience and drive specific outcomes Work
independently and in a collaborative team environment. Serve as a
liaison between business stakeholders and technical team,
facilitating cross-department communication. Serve as the main
information resource for feature definition and scope specific
questions. Contribute to KPI development and ensure appropriate
mechanisms are implemented to measure product performance and
customer satisfaction. Stay apprised of the latest technologies and
innovations in web/mobile application technologies and online
video. Consistently meet agreed-upon deadlines or escalate issues,
concerns and barriers to key project leaders. Be a force in driving
value to market at an accelerated pace. Requirements: 4 years of
experience in a Product Owner role working with complex digital
products. Keen understanding and experience of product engineering
and product management process using agile methodology.
Entrepreneurial drive and ability to work at a fast pace. Critical
thinking and decision making skills based on experience, metrics
and insights. Strong verbal and written communication skills to
present technical and non-technical information clearly and
concisely. Highly skilled at facilitation, negotiation and conflict
resolution. Experience in healthcare, consumer solutions are highly
preferred. Broad technical exposure with the ability to learn new
technology tools and concepts quickly. Strong understanding of
agile development methodologies is required. Experience with
project life-cycle management tools such as Confluence and JIRA.
Must be able and willing to travel as required ( Bachelors degree
required Application Window: 7/04/2025 Pay Range: $120,000 -
140,000 All job offers will be based on a candidate’s skills and
prior relevant experience, applicable degrees/certifications, as
well as internal equity and market data. Benefits: Employees
regularly scheduled to work 20 or more hours per week are eligible
for comprehensive benefits including: Medical, Dental, Vision,
Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off
(FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
Casual, PRN & Part Time employees regularly scheduled to work less
than 20 hours are eligible to participate in the 401(k) Plan only.
For more detailed information, please click here. Labcorp is proud
to be an Equal Opportunity Employer: Labcorp strives for inclusion
and belonging in the workforce and does not tolerate harassment or
discrimination of any kind. We make employment decisions based on
the needs of our business and the qualifications and merit of the
individual. Qualified applicants will receive consideration for
employment without regard to race, religion, color, national
origin, sex (including pregnancy, childbirth, or related medical
conditions), family or parental status, marital, civil union or
domestic partnership status, sexual orientation, gender identity,
gender expression, personal appearance, age, veteran status,
disability, genetic information, or any other legally protected
characteristic. Additionally, all qualified applicants with arrest
or conviction records will be considered for employment in
accordance with applicable law. We encourage all to apply If you
are an individual with a disability who needs assistance using our
online tools to search and apply for jobs, or needs an
accommodation, please visit our accessibility site or contact us at
Labcorp Accessibility. For more information about how we collect
and store your personal data, please see our Privacy Statement.
Keywords: Labcorp, Aspen Hill , IT Product Owner, IT / Software / Systems , Washington, Maryland
