Field Service Technician
Company: Vitronic Machine Vision
Location: Rockville
Posted on: April 3, 2026
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Job Description:
Job Description Job Description Who We Are VITRONIC Machine
Vision is the world's leading innovation driver for industrial
image processing. VITRONIC develops specialized products and
software for image-based quality inspection, identification, and
process optimization. VITRONIC's forward-looking solutions help
shape a safe and sustainable world. The limits of what is feasible
are constantly being questioned to achieve the highest quality and
productivity for companies in automotive, healthcare,
transportation, automation, and logistics. Collaboration with our
customers allow them to fully exploit technological capabilities
and process efficiencies. Joint success forms the basis of
long-term relationships with companies like BMW, Daimler, DHL, UPS,
Toll Collect, Fresenius, and Sanofi, as well as public sector
clients. Since its foundation in 1984, VITRONIC has consistently
grown, with operations on five continents, over 80 countries, and
approximately 1,300 employees. VITRONIC systems are developed and
produced at the company headquarters in Wiesbaden, Germany.
VITRONIC North America is headquartered in Louisville, KY. Position
Overview We are searching for a Field Service Technician to provide
on-site maintenance for our customers’ equipment. The field service
technician will oversee deploying, installing and testing
equipment, troubleshooting issues, making repairs, and teaching our
customers how to operate their devices. The technician is
responsible for various tasks in support of the company, both
in-house and on-site. The position includes extensive hands-on work
including, but not limited to, the assembly, installation, testing,
and troubleshooting of machine vision equipment. The successful
candidate will have experience in hands-on mechanical and technical
disciplines of work, as well as knowledge of PCs and PC
hardware/software. The Field Service Technician will report to the
Program Manager. Responsibilities · Conducts equipment
installation, vendor trials, start-up, and commissioning activities
for machine vision equipment, in the traffic industry. · Adjusts,
troubleshoots, and confirms equipment prior to and during online
trials to confirm readiness for enforcement operation. · Maintains,
identifies, and eliminates problems with equipment to ensure
minimal or ideally zero down time. · Checks drawings provided by
mechanical and electrical designers for accuracy and provides
feedback for corrections as needed. · Programming and configuration
of red-light and speed enforcement camera systems. · Perform basic
electrical work, wiring, and troubleshooting of electrical and data
connectivity hookups for various mechanical and electronic
equipment. · Works in close cooperation with the customer’s
technical staff. · Reports any possible equipment defects,
malfunctions, problems, or concerning trends to supervisor in a
timely fashion. · Communicates important issues or concerns clearly
and concisely with internal and customer team members via email,
phone and ticketing platforms. · Provides training to onsite
maintenance on specification and operation of new equipment. ·
Collaborates with cross-functional business units to ensure optimal
program performance and results. · Supports training of new hires
during onboarding and/or with new system updates and enhancements.
Reviews and audits various processes and provides clear feedback
for improvement. · Maintains accurate and up-to-date process
documentation and tracking. · Maintains flexibility and
adaptability to perform other duties and responsibilities as they
become necessary. Minimum Qualifications · 2-year associate degree
in engineering field, or military equivalent. · Ability to read
wiring diagrams, test/troubleshoot electrical wiring, and solder
electrical connections. · Foundational knowledge of electrical
principles and components. · Understanding of PC configuration and
installation. · Excellent verbal and written communication and time
management skills. · Able to learn new tasks quickly and sometimes
on-the-job · Self-motivated and goal oriented. · Must be able to
lift up to 75 pounds consistently · Willing to work in all weather
conditions · Willing to travel within the local region. Preferred
Qualifications · 3 years of experience in a technical field. ·
Extensive mechanical experience, including the ability to read
mechanical drawings. Benefits · Health, Dental, and Vision coverage
- company pays 90% · Retirement Plan - Simple IRA and Roth IRA with
competitive options · Short-Term Disability · Paid Vacation and
Sick Days With your explicit consent which you provided as part of
the application process, we will retain candidate personal data
solely for the business purpose for which it was collected.
VITRONIC Machine Vision Inc. is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
sexual orientation, gender identity, disability or protected
veteran status.
Keywords: Vitronic Machine Vision, Aspen Hill , Field Service Technician, Engineering , Rockville, Maryland
